Price Promise
At First Choice Mobility we are so confident that our prices are one of the lowest in the UK we offer a price match guarantee as standard.
Obviously, there are some rules and criteria that must be met before we will accept to price match any items.
Our Price Match Guarantee – Terms & Conditions
We’re committed to offering you the best value. If you find the same item for less, let us know — and we’ll do our best to match it!
Price Match Criteria
To ensure fairness and transparency, your request must meet the following conditions:
- Genuine Offer: The lower price must be from a legitimate retailer.
- Like-for-Like: The item must be identical in brand, model, and specification.
- Delivered Price: The total must include all delivery and additional charges.
- Single Item Only: The comparison must be for one individual product, not part of a bundle or multipack.
- Not a Sale Item: Clearance, end-of-line, or promotional sale items do not qualify.
- Online Purchases Only: This guarantee applies exclusively to items bought via our website.
- Written Proof Required: Full details must be provided in writing so we can verify the offer.
- Before You Buy: Price match claims must be made before completing your purchase with us.
Why Do We Have These Conditions?
These guidelines are in place to protect you, the customer. Our mission is to deliver high-quality products at the most competitive prices. Unfortunately, we’ve seen instances of misleading or ineligible price match claims — so these rules ensure that this service remains fair and sustainable for everyone.
We want all our genuine customers to benefit — without a few exceptions ruining it for the rest.
Our Discretion
First Choice Mobility reserves the right to decline a price match if we believe the claim is not genuine or does not meet our criteria.
Found a Lower Price? Let Us Know!
We’re here to help you save. If you spot a better deal elsewhere, get in touch — and we’ll do everything we can to match it.